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Privacy Policy

Last updated: June 30, 2024

This privacy policy (the “Policy”) aims to formalize our commitment to the privacy of users of the website https://www.aquagenius.eu (the “Site”) operated by AQUAGENIUSHOP.

The Policy and the Site’s General Terms and Conditions form a contractual set. All capitalized terms not defined in this Policy are defined in the General Terms and Conditions available here: https://aquagenius.eu/terms-and-conditions-of-sale.

In the context of providing our Site, we process your personal data in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions set out below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data in the context of providing our Services or communicating about these Services exclusively, in strict compliance with the GDPR.

We collect only personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered “sensitive,” such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Policy. If you refuse the terms of this Policy, please refrain from using the Site and the Services.

1. When Do We Collect Your Personal Data and What Data Is Collected?

We may collect and store your personal data, particularly when you:

  • Browse the Site
  • Create an account
  • Make an online payment
  • Subscribe to the Newsletter
  • Contact us.

We use your personal data to enable the implementation and management of the Site’s Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used exclusively by us and allows us to better tailor our Services to your expectations.

If you have decided to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages about our products and promotions. We will then use the personal data you provided during your registration. You can unsubscribe from these mailings at any time.

1.1 Browsing the Site

Connection Data: Each time you connect to our Site, we collect personal data such as your IP address and your computer’s MAC address, the date and time of connection, as well as information about the browser you use.

Browsing Data: We also collect information that identifies how you access the Site, which pages are viewed, and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Account Creation

Access to some of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions, you will be asked to provide certain personal data when creating your Account, including your first and last names, postal address, email address, and phone number.

1.3 Payment

To complete your purchase, you must provide your billing information as well as your payment details, including your credit card number, expiration date, security code, and the cardholder’s name if paying by credit card.

You may also be asked to provide your telecom operator’s name, your mobile phone model, and a valid mobile number to provide purchase instructions directly through your mobile phone.

We keep records of your payment details, as well as the details of the purchases you make. The transaction details are stored either in our systems or by the external service provider. This storage is for internal purposes, including accounting, compliance, and legal purposes, in accordance with paragraph 5 of this Privacy Policy.

1.4 Subscription to Our Newsletter

When creating your Account, you can give your prior consent to receive our newsletters concerning news, new products, services, and promotions as part of the Services.

You can also consent directly to receive our newsletters by providing your email address in the designated areas on the Site.

In any case, you have the right to withdraw your consent to receive such newsletters at any time and at no cost under the conditions provided in paragraph 6 of this Privacy Policy.

1.5 Contacts

To respond to requests you may make to our Customer Service and to confirm information about you, we may use your first and last names, email address, and phone number.

2. How Do We Protect Your Personal Data?

We have implemented technical and organizational security measures to ensure the safety, integrity, and confidentiality of all your personal data, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation, and the nature, scope, context, and purposes of the processing as well as the risks and their probability.

However, it should be noted that no security measure is infallible, and we are not able to guarantee absolute security for your personal data.

Moreover, it is your responsibility to maintain the confidentiality of the password allowing you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.

3. When Do We Share Your Personal Data?

3.1 Sharing Your Personal Data with Third Parties

During your navigation on the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to ensure the proper functioning of credit card payments and other Services. No personal data transfer is made outside the European Union. Except in cases where a third party requests that you accept its own privacy policy and terms of use, third-party companies that have received communication of your personal data have committed to processing your personal data solely for the implementation of our Services. We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.

3.2 Sharing with Authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary for the identification, apprehension, or prosecution of any individual likely to cause harm to our rights, any other user, or a third party. Finally, we may be legally obliged to disclose your personal data, and in such cases, we cannot oppose it.

4. How Long Do We Retain Your Personal Data?

We will retain your personal data only for the duration of your registration on the Site to ensure your identification when you log in to your Account and to enable the provision of the Services.

Therefore, if you unsubscribe from the Site, your personal data will be deleted and only kept in archived form for the purpose of establishing proof of a right or a contract.

In any case, we will retain your personal data for a period not exceeding that necessary for the purposes for which they are processed, in accordance with the uses described in this Privacy Policy and in compliance with applicable laws and regulations.

5. Cookies: How Do We Use Them?

5.1 What is a Cookie?

A cookie is a text file that may be placed on a terminal when you visit an online service with a web browser. A cookie file allows its issuer to recognize the terminal in question for the duration of the cookie’s validity each time that terminal accesses digital content containing cookies from the same issuer.

In any case, cookies placed on your browsing terminal with your consent are destroyed 13 months after being placed on your terminal.

5.2 What Are the Cookies Used for on Our Site?

The cookies we issue allow us to:

  • Establish statistics and volumes of visits and use of the various elements composing our Site (sections and content visited, paths taken), enabling us to improve the interest and ergonomics of the Site and, where applicable, our products and services;
  • Adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software used by your terminal;
  • Remember information related to a form you have filled out on our Site (registration or access to your account) or to products, services, or information you have chosen on our Site (subscribed service, content of an order basket, etc.);
  • Allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you have previously entrusted to us, and implement security measures, for example, when you are asked to log in again to a content or service after a certain period of time.

During your navigation on the Site, social network cookies may be generated, notably through the use of share buttons that collect personal data.

During your first visit to the Site, a cookie banner will appear on the homepage. A clickable link allows you to learn more about the purpose and operation of cookies and directs you to this Privacy Policy. Continuing to navigate to another page of the site or selecting an element of the Site (notably: image, text, link, etc.) constitutes your acceptance of the placement of the cookies mentioned on your computer.

5.3 How Can You Control the Cookies Used?

You can configure your browser software at any time so that cookies are saved on your terminal or, conversely, that they are rejected (either systematically or according to their issuer). You can also configure your browser software so that the acceptance or rejection of cookies is proposed to you from time to time, before a cookie is likely to be saved on your terminal.

Note: Any settings you adjust may affect your browsing on the Internet and your access conditions to certain services requiring the use of cookies. We decline any responsibility for the consequences related to the degraded functioning of our services resulting from the inability to save or consult the necessary cookies for their functioning, which you have refused or deleted. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we (or our service providers) could not recognize, for compatibility purposes, the type of browser used by your terminal, its language and display settings, or the country from which your terminal appears to be connected to the Internet.

5.4 How to Configure Your Browser?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your cookie preferences. Below you will find information regarding the main browsers.

Internet Explorer / Edge

  • In Internet Explorer, click on the Tools button, then on Internet Options.
  • Under the General tab, under Browsing History, click on Settings.
  • Click on the View Files button.

Firefox

  • Go to the Tools tab of the browser and select the Options menu.
  • In the window that appears, choose Privacy and click on Show Cookies.

Safari

  • Access the Settings via the browser menu (Safari > Preferences).
  • Click on Privacy.

Google Chrome

  • Access the Settings via the button on the right of the URL bar or via the browser menu (Chrome > Preferences).
  • Select Advanced Settings.
  • Click on Content Settings, then on Cookies.

For more information on cookies, you can consult the CNIL website. https://www.cnil.fr/fr/cookies-et-autres-traceurs

6. What Are Your Rights?

You alone have communicated the data in our possession through the Site. You have rights over your personal data. In accordance with the regulations on personal data protection, specifically Articles 15 to 22 of the GDPR, and after proving your identity, you have the right to request access to your personal data, its rectification, or its deletion.

Furthermore, within the limits set by law, you also have the right to object to the processing, limit it, decide the fate of your data after your death, withdraw your consent at any time, and the right to the portability of the personal data provided.

You can contact our Services to exercise your rights at the following email address: contact@aquageniushop.com or at the following postal address: 122 rue Amelot 75011 Paris (France), attaching a copy of an identity document to your request.

Additionally, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: contact@aquagenius.eu.

7. Can We Modify the Charter?

We reserve the right to modify the Charter at any time. Therefore, it is recommended that you review it regularly. In case of modification, we will post these changes on this page and in places we deem appropriate based on the nature and significance of the changes made.

Your continued use of the Site after any modification signifies your acceptance of these changes. If you do not accept certain substantial changes to this Charter, you must stop using the Site.

8. The National Commission for Computing and Liberties (“CNIL”)

We remind you that you can contact the CNIL directly on the CNIL website (https://www.cnil.fr/fr/agir) or by mail at the following address: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.